"Loyalty cannot be blueprinted. It cannot be produced on an assembly line. In fact, it cannot be manufactured at all, for its origin is the human heart - the center of self-respect and  human dignity. It is a force which leaps into being only when conditions are exactly right for it..."

Maurice Franks


"Do what you do so well that they will want to see it again and bring their friends"

Walt Disney

"Repeat business or behavior can be bribed. Loyalty has to be earned"

Janet Robinson

Loyalty behind the curtain

 

Dear Marinela,

It has been a pleasure working with you for our Christmas gift distribution. Your suggestions and packaging ideas were great.

Every one of our clients has called to let us know how wonderful a gift it was and how much they enjoyed the "treats".

Thank you again for all your work. We look forward to working with you again in the future and will not hesitate to recommend your services to others.

Your truly,

Adolfo Proietti, Managing Director

A.V.More/Digital Dubs

 

Dear Marinela and Rainbird Loyalty Services,

I wanted to be sure to thank you for such an outstanding service over the last few months. Whether it was gift baskets for friends or for business purposes we have been extremely pleased.

It all started with a housewarming gift for someone impossible to buy for. After your personal consultation and open sharing of ideas the perfect arrangement was produced and very well received!!! All of our clients love their goodies as well, your baskets definitely have a unique touch, are very high quality, very abundant and are appreciated and remembered by all who receive them.

We look forward to many years of business with you!

Sincerely,

Denise Gervais - WSI Franchise Owner

 

Dear Marinela,

Just wish to thank you and Rainbird Loyalty for a job well done with my second Halloween promotion. Clients loved the cookies and presentation and this gives them a non-sales threatening avenue to contact me to touch base and get some mortgage updates.

Received a couple of leads already from old clients so definitely worthwhile to keep on top of mind. Newsletter again looked fantastic and everything went out in a timely manner.

Thanks and keep up the good work! We will be doing business together again in the future.

Michael Pezzack

All Toronto Mortgages

 

Dear Marinela,

As I'm out and about talking to BNI members across Mississauga, they will often tell me stories about dealing with other members.

The other week, I had the pleasure of hearing some wonderful things about you, and the customer loyalty services you offer, from a Realtor you had met when visiting another chapter. This Realtor just so happened to be considering your type of services, when you walked in the room...serendipity at work?!?...and, she decided to give you a try. I believe one of hte first gifts sent to a client of hers was a fresh apple pie, which arrived just as the client and her family were settling into their new home. The homeowner was thrilled and touched to have received this from the Realtor.

The real estate agent who shared this with me is talking about you to many others, raving about you and the work you've done in helping her to stay connected with and appreciate her clients. I hope this well-deserved buzz turns into many more client opportunities for you, Marinela!

Best regards,

Deborah Foster-Stahle 

President, Mind Over Matter

 

Hi Marinela,

Well, actually a few of my associates cried when they received their holiday gifts! They thought I was being very generous and thoughtful. I really liked being "Santa" for the day and I know that the good will generated will last a long time.

Cheryl Walker

Owner - Cruise Ship Centers - Mississauga

 

 

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